We set up everything for you...No new equipment or extra phone lines are required.
Available exclusively to
Scheduling Institute Members
CALL TRACKER shows you exactly how many calls are not being answered by your staff and who those callers are. You can use this information to follow up on the calls you missed and salvage the opportunities to schedule an appointment.
CALL TRACKER tells you who is scheduling the most appointments and who is your top performer. With this information, you can keep your best player on the field and sit your lower performers out for time to train. Let the Scheduling Institute do the training for you! Your team can use your Program Advisor for coaching or join in the Live Role Play Hotline for real-time practice with the pros.
CALL TRACKER shows you exactly what's working and what's not by capturing how many calls are coming from each marketing activity. With this information, you'll know where to keep spending marketing dollars. Always do more of what works! Take the money you are spending on marketing that's missing it's target and reallocate it to something new. Remember, testing your marketing is an essential step of the process. You can't test your pieces without an accurate tracking tool.
CALL TRACKER captures live patient calls so you get to hear your staff in an actual call-handling situation. For your convenience, all the calls are recorded and you can listen to them anywhere 24/7, giving you a second chance to capitalize on missed opportunities!
We set up everything for you...No new equipment or extra phone lines are required.
We designate local phone numbers specifically for you...They are seamlessly routed to your main office number.
Once you publish these phone numbers on different marketing activities, they ring directly to your office and your staff answers the phone like normal.
EVERY call made to these lines is recorded and listened to by our team of LIVE auditors then reported back to you via your new Call Tracker dashboard.
Access your personalized, secure online account 24/7 by simply logging on with a username and password...just like logging into your bank account online. Your results are generated with a click of a button.